Conflict Resolution

• Dealing with Escalated Situations in the Workplace
• Managing Gossip in Your Workplace
• With all this talk about bullying and violence in the workplace, how do you stand up for yourself?
• Having Those Difficult Conversations with Ease
• Dealing with Angry and Irate People
• Managing Conflict Constructively: The Nature of Conflict!
• Handling Difficult Behaviours
• Handling Your Emotions When Under Pressure
• Managing Conflict, Valuing Diversity, and Maintaining Open Communication
• Causes of Negativity In the Workplace
• Five Skills to Deal with Negativity In the Workplace
• Workplace Bullies, Beware…

Leadership Skills

• Strategies to Overcoming Unconscious Bias in the Workplace
• What Does Success Look Like
• Seize Responsibility for Yourself: How to be a Responsible Person?
• How To Maximize The Greatest Potential When Working With Generation Y Employees.
• Change the way you look at things and the things you look at change
• Interpersonal Communication Skills
• Cultural Diversity at Work
• Strategies for Coaching/Mentoring
• Impacts of Diversity in the Workplace : Maintaining Open Communication
• The Leader Within Us
• Leadership Challenges It’s not nine to five – it’s a way of life
• Personal Time Management
• Be a Coach
• Expressing Yourself Presenting Your Thoughts and Ideas
• Creating Win-Win Outcomes
• How to Make Win-Win Outcomes Happen
• Speaking with Confidence: Control that Nervousness
• Managing a Diverse and Inclusive Organization
• Diversity Initiatives Which Benefit Your Organization
• To Grow is to Change

Mediation

• Mediation Conflict Resolution Intervention Reconciliation
• Mediation and Dispute Resolution
• Shifting the Dispute Resolution Paradigm
• Mediation
• Steps in Mediating Successful Agreements

What's New?

• The Mediator – Monika B. Jensen
• Success Simplified