Category Archives: Conflict Resolution

Preventing Workplace Harassment (initially published Winter 1996)

A LOT TO LOSE One of an organization’s worst nightmares is negative publicity. No organization wants or needs the public to learn that harassment or discrimination has occurred inside its doors. Even if the allegations of harassment or discrimination are … Continue reading

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Six Steps in Mediating Successful Agreements

STEP 1: DEFINE THE PROBLEM 1. First you need to clarify that there is in fact a problem that affects both parties. Sometimes, for example, you may discover that something that you both dislike or disagree with are not your … Continue reading

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